Zone 1 - England, Wales and Scotland Mainland

Free Delivery on orders over £50.00 excluding Dolls Houses, Basements and Buildings and only £3.48 postage and packaging on orders under £50.00.

Dolls Houses & Buildings: Delivery of Dolls houses within the UK Zone 1 is just £9.40 per parcel and this will be calculated and shown in the shipping charges prior to completing the checkout procedure.

Please Note a further £9.00 Surcharge applies per parcel for courier deliveries to the Isle of Wight (Zone 1a)

Zone 2 - Northern Ireland & Scottish Highlands

Free Delivery on orders over £65.00 excluding Dolls Houses, Basements and Buildings and only £4.25 postage and packaging on orders under £65.00

Dolls Houses & Buildings: Delivery of Dolls houses within the UK Zone 2 is from just £19.83 and this will be calculated and shown in the shipping charges prior to completing the checkout procedure.

Zone 3 - Southern Ireland

Free Delivery on orders over £65.00 excluding Dolls Houses, Basements and Buildings and only £4.25 postage and packaging on orders under £65.00

Dolls Houses & Buildings: Delivery of Dolls houses within the UK Zone 3 - Apply for a price via email at info@ginnysattic.com

Zone 4 - Scottish Offshore Islands

Free Delivery on orders over £65.00 excluding Dolls Houses, Basements and Buildings and only £5.10 postage and packaging on orders under £65.00

Dolls Houses & Buildings: Delivery of Dolls houses within the UK Zone 4 is just £21.65 per parcel and this will be calculated and shown in the shipping charges prior to completing the checkout procedure.

Zone 5 - Channel Islands

Free Delivery on orders over £75.00 excluding Dolls Houses, Basements and Buildings and only £5.10 postage and packaging on orders under £75.00

Dolls Houses & Buildings: Delivery of Dolls houses within the UK Zone 5 is just £26.49 per parcel and this will be calculated and shown in the shipping charges prior to completing the checkout procedure.

European Shipping Charges:

For our customers living in Europe we offer exceptional value with FREE postage and packaging on all orders over £75.00 excluding Dolls Houses, Basements and Buildings due to their size and weight.

Europe Zone 1 - EU Locations

Free Delivery on orders over £75.00 excluding Dolls Houses, Basements and Buildings and only £6.45 postage and packaging on orders under £75.00.

Dolls Houses & Buildings: Delivery of Dolls houses within Europe Zone 1 is from just £26.65 dependant on weight and this will be calculated and shown in the shipping charges prior to completing the checkout procedure.

Europe Zone 1 Countries: Austria, Belgium, Czech republic, Denmark, Finland, France, Germany, Hungary, Italy, Luxumbourg, Monaco, Netherlands, Portugal, Spain & Sweden.

Europe Zone 2 - EU Locations

Free Delivery on orders over £75.00 excluding Dolls Houses, Basements and Buildings and only £6.45 postage and packaging on orders under £75.00.

Dolls Houses & Buildings: Delivery of Dolls houses within Europe Zone 2 is from just £42.39 and this will be calculated and shown in the shipping charges prior to completing the checkout procedure.

Europe Zone 2 Countries: Greece

Europe Zone 3 - Non EU Locations

Free Delivery on orders over £75.00 excluding Dolls Houses, Basements and Buildings and only £5.95 postage and packaging on orders under £75.00.

Dolls Houses & Buildings: Delivery of Dolls houses within Europe Zone 3 is from just £42.39 and this will be calculated and shown in the shipping charges prior to completing the checkout procedure. Please Note this price includes a £21.75 Import Clearance Charge per item.

Europe Zone 3 Countries: Norway & Switzerland

Returns

At Dolls House and Accessories from Ginny's Attic your satisfaction is our priority and therefore we offer a no quibble full satisfaction or refund guarantee. If you are dissatisfied with any of our products for any reason, please email or call us on +44 (0) 1903 522599 within 7 days of receiving your order for returns information and to arrange replacements or a refund as required.

Any non-faulty products must be returned within 7 days in new condition as shipped from the manufacturer in the original packaging and suitable for resale in order to receive full credit.

Please note: We are unable to refund any shipping and handling fees.

Damaged or Faulty Items:

If any goods received are damaged, please contact us within 7 days from the day you received the goods.

Returning Goods Damaged in Transit

You must report to Ginny's Attic any goods that are either damaged on arrival or not what was ordered within 48 hours of receipt. You can contact our Customer Support Team on +44 (0) 1903 522599

Receiving Goods by Courier

If you receive goods by courier you should not sign for the consignment unless you have completely checked the entire contents of your delivery. You should instead sign the package as "Unchecked".

If the consignment's packaging is in any way damaged you should review the goods delivered in detail and (if applicable) sign for the package as "Damaged".

Notifying Ginny's Attic of Problems with Deliveries

You must notify us of any problems with a consignment within 48 hours of receipt. When contacting us it would be useful if you could have at hand the delivery note attached to the parcel - which states your consignment number. You can contact our Customer Support Team on +44 (0) 1903 522599